Rental terms and conditions


deutschsprachige Fassung: Miet-Nutzungsbedingungen

Note on gender formulation: For all designations that refer to people, the selected formulation means both genders, even if the masculine form is used for reasons of easier readability.

1. Contractual partner

By placing an order on the homepage, which is subject to a fee, you become a contractual partner (hereinafter referred to as the renter) of the STADT. LAND. BAD. GmbH (hereinafter referred to as the owner) with headquarters in Regattastr. 187, 12527 Berlin, can be reached at the aforementioned postal address, as well as by telephone on +49 (0)30 322 95 21 310 and by email at According to German law, fully legally competent persons are permitted as renters.

2. Subject matter of the contract

The owner provides the renter with the goods selected in the online shop (loungers, balls, boards, etc.) for the period requested by the renter for a fee.

3. Rental Period and Fees

3.1 Rental Period

The rental period is determined by the renter in the ordering process. A period of one hour to a maximum of one day can be selected. The property is made available 15 minutes before the start of the rental in the location specified by the renter. At the end of the rental period, the property must be returned to the location where it was provided. The rental period can be restricted in whole or in part for technical, security and weather-related or organizational reasons. If the renter can use the property for more than 50% of the possible rental period, there is no entitlement to a refund and the owner is not liable. This also applies if the renter voluntarily returns the rental property before the end of the rental period.

3.2 Fees

All fees incurred are clearly listed in the ordering process and accepted by the renter upon completion of the order. The fees are divided into rental price and, if applicable, provision costs. Additional charges can only be caused by misconduct by the renter. If the object is not returned at the time specified under 3.1 of the Terms of Use, double the hourly rate will be due for each hour of delay. Settlement can be made by withholding any deposit.

3.3 Deposit

A deposit can be requested from the owner for individual rental objects, which must then be deposited. The deposit takes place at the end of the ordering process together with the payment of the rental price. Alternatively, it is possible to send a photo of an ID (driver’s license, identity card, passport) to the owner by email after the ordering process. All available payment options are listed in the ordering process and can be freely selected.

If the rental object is returned to the owner undamaged, the deposit will be returned in full. The repayment is made with the same means of payment that was chosen by the customer for payment.

3.4 Taxes

All prices quoted include the applicable sales tax.

4. Damage and Theft

If the rental object is returned with damage or even defective, the owner reserves the right to withhold the deposit or, if a copy of the ID has been sent as deposit, to request the deductible.

If the repair or new acquisition costs are higher than the deposit amount, the owner will not make any further claims on the condition that the damage was not caused willfully and that all information on the cause of the damage was provided completely and truthfully.

If the property is stolen from the renter, the owner must be reimbursed for the current value.

5. Payment terms

All available payment options are displayed during the ordering process. Payment of the rental amount and the deposit must be received by the owner before the start of the rental period in order to make the rental agreement valid.

6. Cancellation policy

6.1 Right of withdrawal

The renter has the right to revoke the rental agreement up to 48 hours before the start of the rental period without giving reasons. In order to exercise your right of cancellation, the renter must send an email to about the decision to cancel this contract by stating the booking number. The renter will receive a confirmation of the cancellation by email. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

6.2 Consequences of cancellation

In the event of a valid revocation of the rental agreement, all payments that the owner has received from the renter will be repaid immediately and at the latest within 14 days from the day on which the notification of your revocation of the rental agreement was received by the owner. The repayment is made using the payment method selected when ordering.

7. Retention of title

All rented objects without exception and in any case remain the property of the owner.

8. Use

The renter guarantees to use the rental items carefully and appropriately. A transfer to third parties is not permitted. Damage or defects must be reported to the owner immediately.

9. Review

The renter must check the goods received and report any damage to the owner immediately.

10. Liability of the owner

The renter uses our properties at his own risk. The house and bathroom rules also apply when renting an object. The renter is aware of this and has already accepted it when entering the outdoor swimming area.

The owner is not liable for any damage suffered by the renter while using the objects. This does not apply to liability for damage to the renter resulting from injury to life, limb or health or to damage suffered by the renter due to an intentional or grossly negligent breach of duty by the owner, their legal representatives or vicarious agents.

The exclusion of liability also applies to the non-conclusion of the rental agreement due to damage or total failure of the rental object at the renter as well as due to non-availability due to late return of the equipment by previous renters. Likewise, the owner assumes no liability in the event of malfunctions or total failure of the rental object and any consequential damage resulting therefrom, whether direct or indirect, including loss of earnings or lost profit.

11. Applicable law and place of jurisdiction

The rental agreement concluded during the ordering process and its implementation are exclusively subject to German law. The place of jurisdiction for all disputes arising from or in connection with this contract, is Berlin.

12. Data protection

Your data is collected and used strictly in accordance with the requirements of the EU-DSVGO, BDSG and TMG. We feel particularly committed to the confidentiality of your personal data, and therefore, work strictly within the limits set by the legal requirements. The collection of your personal data takes place on a voluntary basis, if this is possible for us. A transfer to third parties only takes place with your expressed consent.

If you have any questions about data protection, as well as information, correction or deletion of data, you can contact our data protection officer at the following email address: or at our privacy policy.

Berlin, 1st May 2020

Managing Directors
Stadt. Land. Bad. GmbH